This is so unfortunate. We all know that there are scammers out there! Now some them are using the fear of COVID-19 as a way into tricking some Houston residents into buying and installing expensive water filtration systems. We’re here to set the record straight. At the outset, you should know that if are a SAWS customer, or plugged into any municipal water system, the initial treatment by your local water municipality makes your water safe, or “up to code” for drinking. Every major city’s water treatment has to pass state and federal inspections to ensure that the water they are servicing to their community meets certain state and federal guidelines. As a matter of fact, those guidelines have gotten more stringent since the the Flint, MI water crisis a couple of years ago. In a previous blog post, we actually discussed the likelihood of COVID-19 spreading in and through your water. Read more here.
Now, back to Houston. Recently there was a report on KSAT 12 in which a resident of Houston shared her story as a way to warn other homeowners. The resident said, “We’re new homeowners. We had a door-to-door salesman come by and he was offering to test our water…and started telling us how bad our water was and that he wanted to sell us a water purification system.” The homeowner filled out a document with their social security number and their ID. Luckily, the end result was somewhat positive as the homeowner hadn’t paid for the system. You can read the full article here.
If you are ever in this situation here are a couple of things that you can do to ensure that you don’t find your self in the same situation. Most reputable full-service water treatment companies do not go door-to-door. None of our Alamo Water Solutions sales people or technicians go door-to-door, especially with the current health crisis to try to get you to buy our products. As a matter of fact, we have had to completely revise our guidelines for visiting your home due to COVID-19. We rely on the words of our customers to help spread the word about our work. That is one of the reasons why your reviews and feedback are so important to us! Which brings up a great point, if you check the reviews before you go to a restaurant or buy anything from Amazon, we encourage you to check the reviews about the company showing up unannounced at your door. Alamo Water Solutions will only show up at your door after you make an appointment. We will not conduct any tests on your water with out an appointment or expressed permission.
Once we make an appointment to come to your home, we will take all the necessary precautions to keep you, your family and our technicians safe, following all social distancing guidelines. Then we will test your water and discuss all the options available to you for your preferred home water treatment and filtration. One thing that we know better than most, is the water here in South Texas and all the problems that can arise from the minerals in the water. So before you call and contact us, take a look at all of the great products we have available from full service water softening, to water filtration, salt delivery and maintenance. We are happy to continue to serve the Greater Houston area including Helotes, Live Oak, Beorne, Bulverde to help you get the best water for your home and the safest water for your family. If you have any questions about the water in your home please do not hesitate to contact Alamo Water Solutions in Houston today at (210) 274-6122 or just leave your information below and we will get in contact with you.